Privacy Policy

This Privacy Policy applies between you, the User of this Website and Lisa-Marie Butler trading as Breathe in Pilates, the owner and provider of this website.

This Privacy Policy applies to the use of any and all Data collected by us or provided by you in relation to your use of the Website

Please read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

Definitions

"I/Us/We" means Lisa-Marie Butler trading as Breathe in Pilates
"You/Client/" means any person that is using this website or Breathe in Pilates
"T&C" means terms and conditions.
"Pilates/Session/Pilates Session/Pilates Class/Class" means all/any Pilates service offered by Breathe in Pilates
"Studio/Pilates Studio" means Breathe in Pilates
"Studio Apparatus" means Reformer, Tower, MVE Chair, semi Barrel, and small accessories
"Website" means www.breatheinpilates.co.uk
"Booking system" Wix
"Payment system" third party provide Stripe.

Lisa-Marie Butler trading as Breathe in Pilates reserves the right to change the Privacy Policy as required.

All changes will be published on this page of the website.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

To make a booking or purchase you will need to enter

Your full name
Email address
Telephone number
Address
Health information ( not applicable for store purchases)
Emergency contact details ( not applicable for store purchases)
Complete the Physical activity readiness questionnaire ( also known as a health waiver) which is a legal requirement from by insurance company to be able to teach you.
You have the option to become a member of the site which gives you additional access to things subject to the purchase of the subscription required.

By creating an account you will be agreeing to be contacted by Breathe in Pilates to notify you about business updates, class news, session reminders. You can unsubscribe at any time.

How do wecollect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. I use third party payment provider named Stripe.

Your health information is stored inline with GDPR through Google forms and is kept for the amount of years the government stipulates.

Your contact information is used to contact you regarding any matter relating to your booking and the services provided by Breathe in Pilates.

Your contact information is required to process your booking with Breathe in Pilates

Your email address and phone number may be used to communicate with you regarding your booking.

Communication will be between your email and or your phone number and wix booking system/ 07941537540/hello@breatheinpilates.co.uk /mailchimp

Your address is used only to improve customer service or make delivery through store purchases e.g. if I need to cancel a session due to illness I can give you notice with consideration for how long you have to drive to get to the studio or If I have to cancel sessions due to weather e.g. I can advise you of snow cancellation with consideration to your proximity to the studio.

Your Health Information are required to manage risk and safety issues inherent in all exercise systems and required by the Insurance company. Permission will be requested to share this information e.g With a cover teacher if Lisa-Marie Butler is ill and you choose to be taught by a cover teacher.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

This website may place and access certain Cookies on your computer.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. They cannot be used to infect your computer with a virus or allow malicious code to run on your computer.

Cookies cannot access any other information on your computer, so the privacy concerns relate to tracking of your sites you browse.

Lisa-Marie Butler trading as Breathe in Pilates uses Cookies to improve your experience of this website.

On using this website you will be presented with both a 'pop up' and a message bar requesting your consent to set these Cookies. By clicking 'got it' you are consenting to using these Cookies.

By giving consent to the placing of Cookies you are enabling Lisa-Marie Butler trading as Breathe in Pilates to provide a better website experience and service.

You may deny consent if you wish.

You can set your browser not to accept Cookies or remove Cookies from your browser. However, in a few cases some of our website features may not function if you remove Cookies from your browser.

Protection of your information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Accessing, Updating & Correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to hello@breatheinpilates.co.uk

We want to ensure that your personal information is accurate and up to date. Please contact hello@breatheinpilates.co.uk if any of the information that you have provided changes.

Third Party Websites and services.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help develop our website and our services.

We may also provide such aggregate information to third parties.

This Data will not include information that can be used to identify you.

Lisa-Marie Butler trading as Breathe in Pilates uses Google Analytics to monitor website statistics. This service does not have access to any of the personal Data provided by you on this website.

Links to other websites

This website contains several links to other websites.

This Privacy Policy only applies only to the actions of Lisa-Marie Butler trading as Breathe in Pilates with respect to this website.

It does not extend to any other website that can be accessed from this website including, but not limited to, all links provided to other websites and social media websites.

When you follow any links to other websites you should ensure you read their own privacy policy.

Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

How to contact us

If you would like to contact us with any queries or comments please send an email to hello@breatheinpilates.co.uk