Booking Terms & Conditions

Page Updates

This page is updated as and when required, please ensure you read the terms and conditions fully at each booking. Changes will be noted at the bottom of this page for easy tracking of updates.

Covid19

When Face to face Pilates can recommence it is important that we do everything to control the virus.​

Please read my Covid19 Secure procedure here

Booking Terms & Conditions

  • To make a reservation you need an account. You’ll be asked for the information we need to complete your purchase and to teach you.

  • At booking you will be requested to complete a Physical Activity readiness questionnaire before you can reserve your space, failure to complete this form means I will be unable to teach you as it is part of my insurance.

  • At booking you will be asked to read the FULL terms and conditions listed on this page and agree to before completely purchase.

  • Payment for all services is made at the time of booking.

  • Payments are to be made by either Manual payment by Bank transfer or Credit/Debit card & must be made at the time of booking.

  • Payments made in person, can be paid by cash at least 48hrs in advance of the class.

  • Once payment has been received, you will receive confirmation by email, thus reserving your space.

  • Once you have received your confirmation email your booking is made and is then subject to the Cancellation Policy.

  • Consultation: You may be requested to attend a consultation before joining a class or 1:1.

Class Pass  & 1:1 Programmes Booking Terms and Conditions

  • Are subject to a start and expiry date which will be issued at the time of purchase

  • Are for the person named ONLY.

  • One to One programme sessions must be redeemed within 12weeks from the purchase date.

  • Class passes: Purchase of a class pass does not secure your place in class.

  • Class passes: Are Valid for 6 weeks & are subject to a start and expiry date which will be issued at the time of purchase.

  • Class passes: All classes in the pass must be booked at the time of purchase to secure your place. You the client are responsible for this. Failure to book all 5 classes on the day of purchase may result in you losing your slot. No refund will be issued if this occurs.

Payments

By booking in, you agree to the terms and conditions, you are responsible for full payment of fees for the entire selected course duration, regardless of whether you actually attend or complete the selected course, and regardless of which payment option you have chosen. Failure to make the agreed payments will result in default of the agreement and your agreement may be forwarded to a third party to recoup the full amount due for the remainder of your course plus any costs incurred.

If you have chosen to pay by Credit / Debit card your card information will not be held by Breathe in Pilates
Stripe is my chosen card payment provider and is responsible for any credit/debit card payment and/or monthly subscription payments. Your details will be stored on the secure servers with our payment processor Stripe to process future bookings.

Online Sessions: Participation in a Live Stream

  • By participating in any recorded livestream with Lisa-Marie Butler or Breathe in Pilates, I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the Internet or in the public educational setting.

  •  I hereby grant permission to the rights of my image, likeness, and sound of my voice as recorded on audio or videotape without payment or any other consideration. I understand that my image may be edited, copied, exhibited, published or distributed, and waive the right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of my image or recording. I also understand that this material may be used in diverse educational settings within an unrestricted geographic area.

  • Photographic, audio or video recordings may be used for the following purposes:

  • conference presentations 

  • educational presentations or courses 

  • informational presentations

  • on-line educational courses 

  • educational videos

  • There is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.

  • This release applies to photographic, audio, or video recordings collected as part of the recorded Livestream sessions, workouts, classes, webinars, seminars you register for with Lisa-Marie Butler or Breathe in Pilates.

  • Recordings are available to participate for at least 24hrs after the class, unless you are a 5PLUS member.

Cancellation Terms & Conditions

  • All 1:1 Sessions/ Classes are subject to a strict 24-hour cancellation policy.  

  • If you cancel with less than 24 hours' notice you will be charged the full session fee.

  • Your payment will be refunded or credited to your account if your session is canceled more than 24 hours before the session start time or credit returned to your account, whichever you prefer.

  • 1:1 programmes /  Class pass: These are non-refundable & must be used within the time frame issued at time of purchase.

  • 1:1 Packages/programmes / Class pass: Any classes/1:1's not taken by the expiry date will be lost. 

  • If the organiser cancels a class/1:1 within the start and end date the expiry date will be amended to reflect this.

  • Public holidays will not result in an extension to the expiry date.

  • Breathe in Pilates does not offer refunds, transfers, suspensions, or extensions on classes, packs, workshops, or products for change of mind, injury, illness, change of address, or any other reason. All purchases are final

Fit for Life Membership

  •  Are a monthly subscription, through direct debit

  • Can be cancelled with 1 month notice in writing

  • Provides 1 session per week over 42 weeks.

  • At time of booking your regular slot/s will be agreed and this membership will secure this slot through the course of the membership.

  •  Where the instructor is away, your previous session will be recorded and a link provided, giving you access to the recording for the time the instructor is away.

  •  If the student is away then a catch up session will be offered, if this isnt taken up, the session will be lost.

  •  Your membership fees will be payable whilst your membership continues regardless of whether or how much you attend the 1:1 sessions.

  • If your subscription ends for any reason and you later want to rejoin, the price may not be the same as before.

  • We can change your subscription fee. We can increase your membership fee at any time for any reason by giving 30days notice. If you do not want to pay the high fee, then you can cancel.

5Plus Members pages

  • Are a monthly subscription, through direct debit, set up via my website, using Stripe

  • Can be canceled anytime

  • Provides you access to you LIVE (face to face OR Online) classes are per the instructors schedule which can be found here, subject to holidays and weeks in a month. 

  • Unlimited access to class recording library 

  • Your subscription fees will be payable whilst your subscription continues regardless of whether or how much you attend the LIVE classes or use the recording library.

  • Access to these pages is STRICTLY for the subscription holder and if there are any reasons found that access is being shared, Breathe in Pilates reserves the right to cancel your subscription immediately with no refund and may result in a ban.

  • If your subscription ends for any reason and you later want to rejoin, the price may not be the same as before.

  • We can change your subscription fee. We can increase your membership fee at any time for any reason by giving 30days notice. If you do not want to pay the high fee, then you can cancel.

HEALTH CAUTION:

Please take a moment to review the user agreement carefully before using any Breathe in Pilates online Classes, courses or workshops. As with all fitness exercise programmes, when using this video you need to use your common sense. To reduce  and avoid injury, you will want to check with your doctor before beginning any fitness programme. By performing any fitness exercise without supervision, you are performing them at your own risk. Breathe in Pilates/Lisa-Marie Butler will not be responsible or liable for any injury or harm you sustain as a result of this fitness programme, online fitness video or information shared on our website. This includes emails, video and text. Breathe in Pilates /Lisa-Marie butler will not be responsible or liable for any injury or damages you sustain as a result of this fitness programme, online fitness video or information shared on our website. This includes emails, video and text. COPYRIGHT- All rights reserved @breathe in pilates 2021 - No part of this production may be reproduced, transmitted, transcribes, or stored without written permission.

Liability - In person, Live stream, Recording

Your agreement to to a session means that you agree to the following:-

  • You will be requested to complete a Physical Activity Questionnaire. It is your responsibility to inform the instructor in any changes to your physical health before participating.

  • Pilates is an exercise system.

  • Pilates instructors are not therapists and do not diagnose conditions.

  • You are responsible for immediately informing the instructor of any discomfort felt during your session.

  • Pilates Apparatus can be dangerous if used without the proper care and attention.

  • When using the apparatus, you must pay attention to the health and safety instructions given and only continue to perform the exercise if you feel safe. Ensure you communicate with your instructor if you do not feel safe.

  • You understand that you have enrolled in a program of strenuous physical activity including but not limited to body-conditioning machinery used during your Pilates workouts.

  • You willing participate in the practical exercise at your own risk.

  • Breathe in Pilates involves hands on correction & teaching and give consent for my teachers to work this way.

  • You take full responsibility for the risks involved and take full responsibility as highlighted in the PAR-Q for any injury, loss or damage to my person or property that may arise directly or indirectly from participation in the exercises.

  • You hereby absolve Lisa-Marie Butler and Breathe in Pilates, from any responsibility for injuries I might sustain while practicing the Pilates method of body conditioning or any actions learned with or by Lisa-Marie Butler and Breathe in Pilates.

  • I hereby release for myself, my heirs and assigns, Lisa-Marie Butler and Breathe in Pilates. (and its employees) from any claims, demands and causes of actions arising directly or indirectly from my participation in an exercise program

Agreement to this Cancellation and Liability Information will act as your continued agreement to all ensuing sessions, workshops and/or seminars whether in person, via Skype, Zoom or any other video conferencing tool.

Shop

Delivery

Please allow 5-7 working days for all deliveries. 

If local, collections can be arranged from the studio.

 

Returns

I understand that from time to time you may want to return an item. To make a request for refund / credit, please email hello@breatheinpilates.co.uk for a returns form. 

You can return the goods to us anytime up to 21 days of receipt for credit or refund, provided they are unused and in their original packaging.

To enable us to process your returned goods please make sure the items are in the condition you bought it in, ie in a re-sellable condition. 

This means that it is unused, unworn, in its original packaging and without any marks (ie deodorant, food, grease, make-up etc). Please take care to avoid scenting the garment(s) with perfume, and please also ensure all labels are kept. Regrettably we cannot refund any item until we receive it, or unless you can provide us proof of delivery. To do this take your item to the post office and ask to send the item 'Signed For' or use a courier service. If the item is valuable and for peace of mind, you may want to use an insured postal service, similar to the sort we use to send the products to you. Please allow 2 weeks from sending your returned goods for us to process your refund or credit note. In the unlikely event that your goods are damaged or faulty you are of course entitled to a full refund / replacement (if available), including the cost of sending the item(s) back. Again, please ensure the item is returned within 21 days.

Vouchers

Important Note. Private lessons & classes are popular and do book up in advance, it is important that prior to purchase that the purchaser checks availability for the desired class / private session time/day. Breathe in Pilates cannot be held responsible if voucher holder is unable to get into the desired class / private 1:1 slot that they desire. A refund will not be issued.

 

Vouchers cannot ...

  • Be used in conjunction with any special promotions, discounts, coupons

  • Be exchanged for cash

  • Be used to purchase a further gift certificate

  • Be replaced if lost or stolen.

Vouchers/certificates are all issued with an expiry date which is non extendable. We do not accept expired vouchers/certificates or is a refund available if the voucher is not used. 

Valid for 1 time use only.


Product Specific Voucher - Private 1:1 

eGift voucher is valid for 6 Months from Purchase. Once the Voucher is activated the private 1:1 Session then becomes subject to the booking & cancellation policy above

Product Specific Voucher - Group Mat Class Pass/s

Important Note on class pass's: Classes are popular and do book up in advance, it is important that prior to purchase that the purchaser checks availability for the desired class. Breathe in Pilates cannot be held responsible if pass holder is unable to get into the desired class. eGift voucher is valid for 6 Months from Purchase. Once the Voucher is activated the 5 Class pass is valid for 6weeks and then becomes subject to the booking & cancellation policy above.

 

Discount % Voucher / Value £ Vouchers

eGift voucher is valid for 6 Months from Purchase. Once the Voucher is activated against a purchase it becomes subject to the products terms & conditions, so please read this before purchasing. The sessions will be valid for the term noted in the terms and conditions and then becomes subject to the booking & cancellation policy above.

Page Updates

18.05.21 - 5plus members terms / 18.05.21 - Shop delivery